Returns & Refunds Policy
Thank you for shopping with Jerseys2021! We strive to provide high-quality jerseys that meet your expectations. However, we understand that there may be situations where you need to return a product. Please review our Returns & Refunds Policy below.
Returns
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30-Day Return Policy:
- You have 30 days from the date of purchase to return an item for a refund or exchange.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a refund.
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Return Process:
- To initiate a return, please contact our customer service team at [email protected] to request a Return Authorization (RA) number.
- Clearly mark the RA number on the outside of the package.
- Ship the item to the address provided by our customer service team.
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Return Shipping:
- Customers are responsible for the cost of return shipping, unless the return is due to our error or a defective product.
Refunds
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Refund Processing:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
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Late or Missing Refunds:
- If you haven’t received a refund within a reasonable timeframe, please check your bank account again and contact your credit card company.
- If issues persist, contact us at [email protected] for assistance.
Exchanges
If you need to exchange an item, please contact our customer service team. We will provide instructions on how to return the original item and facilitate the exchange.
Cancellations
Once an order has been placed, it cannot be canceled or modified. Please double-check your order before completing the purchase.
Contact Information
If you have any questions or concerns about our Returns & Refunds Policy, please contact us at [email protected].
Thank you for choosing Jerseys2021 for your jersey needs!
Jerseys2021
- 2250 W 11th St, Brooklyn, NY 11223, United States (US)
- Email: [email protected]