Returns & Refunds Policy

Overview: Our policy is designed to provide a transparent and convenient experience for our customers. We pride ourselves on ensuring every product maintains its value and performance, while also making returns, exchanges, and refunds as hassle‐free as possible.

1. Returns Eligibility:

  • We accept returns on unworn, unwashed, and undamaged items within 30 days of the delivery date. Items must be in their original condition with tags and packaging intact.

2. Exchanges:

  • Availability: We offer an easy exchange process for products that meet our return criteria.

  • Process: When requesting an exchange, please bring the product along with your original purchase proof. Our in-store team will verify that the item is in perfect condition, ensuring a smooth swap for another product of your choice.

3. Return Window:

  • Time Frame: Customers have up to 30 days from the date of purchase to request a return or an exchange.

  • Timeliness: Requests submitted after the 30-day window may not be eligible for processing, so we encourage customers to address concerns as early as possible.

4. Return & Exchange Method:

  • In-Store Only: All returns and exchanges must be processed at our physical store locations. This in-person verification guarantees the product’s condition and ensures a secure and efficient transaction.

  • Proof of Purchase: Always bring a valid receipt or proof of purchase, which helps streamline the review process.

5. Fees and Additional Charges:

  • No Extra Fees: We do not charge any additional fees for processing returns or exchanges.

  • Shipping Costs: There will be no shipping charges applied during the return or exchange process, and no restocking fees will be incurred.

6. Refund Processing:

  • Timeline: Once the product is returned and verified by our in-store team, refunds are processed within 7 business days.

  • Method: Refunds will be issued using the original method of payment, ensuring a secure and efficient transaction.

7. Customer Support and Further Assistance:

  • In-Store Help: For any questions regarding our policy or assistance during your visit, our staff is available to guide you through the process.
  • Contact Us: Should you need further explanation or wish to discuss specific scenarios, please do not hesitate to contact our customer service team at your convenience.

If you have any questions or need further assistance, please contact our customer service team at:

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